Shipping policy

Effective Date: December 22, 2025
Website: https://stitchnow.store/

Thank you for shopping with Stitch Now. Please review our Shipping Policy to understand how orders are processed and delivered.

1. Order Processing

All orders are processed within 2–5 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Customized or made-to-order items may require additional processing time.

2. Shipping Rates & Methods

Shipping charges are calculated at checkout based on your location, order size, and selected shipping method. We partner with reliable courier services to ensure timely delivery.

3. Delivery Timeframes

Estimated delivery times (excluding processing time):

Domestic Shipping: 5–10 business days
International Shipping: 10–20 business days

Delivery times are estimates and may vary due to carrier delays, customs clearance, or unforeseen circumstances.

4. Shipping Confirmation & Tracking

Once your order has shipped, you will receive a confirmation email with tracking details (if available).

5. International Shipping & Customs

International orders may be subject to customs duties, taxes, or fees imposed by the destination country. These charges are the responsibility of the customer.

6. Incorrect Address

Please ensure your shipping address is accurate at checkout. Stitch Now is not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.

7. Lost, Stolen, or Damaged Packages

Stitch Now is not responsible for lost or stolen packages once marked as delivered by the carrier. If your order arrives damaged, please contact us within 48 hours of delivery with photos of the issue.

8. Contact Us

If you have any questions regarding shipping, please contact us at:
📧 support@stitchnow.store